Technology

Software built for
South African retail logistics.

We don't just use warehouse and retail software, we build it. The same systems that run Incomati's own operation are available to retailers, wholesalers and 3PLs who want to run smarter.

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01 One platform, five products

Engineered API-first, multi-tenant safe

Every app (web, rugged handheld, POS and driver) works off one authenticated API over live data. No silos, no nightly reconcile.

Tier 1 · Apps & devices

Web, handheld, POS & driver

Blazor web apps, rugged Android scanners, point-of-sale and delivery apps.

Tier 2 · Authenticated API

JWT & API keys, per-tenant

Every request is authenticated and scoped to a single tenant.

Tier 3 · Data

SQL Server over secure views

Read-only, view-based access, never direct database queries.

Apps → Authenticated API → SQL views · QWRI & Sophia never touch your database directly

02 The suite

Five systems, one ecosystem

WarehousePro

Warehouse & wholesale · in production

Our proven, in-production warehouse and wholesale platform for footwear & apparel, a desktop back-office paired with rugged handheld scanning, running live operations every day.

Two-person pick verificationBlind dual-count stocktakeSerial trackingDispatch tripsSage Pastel syncShopify & WooCommerceRugged scanners

incoDynamix WM

Next-generation successor

The modern rebuild of WarehousePro, a browser-based back-office plus a rugged handheld app on one live REST API, with analytics and B2B self-service ordering built in.

Bin-level inventoryScan-driven pickingB2B digital catalogGRV landed costAnalytics & dashboardsAPI-first

incoDynamix RMCore

Retail management

The retail-management backbone: one API-first core powering POS, inventory, wholesale, loyalty, stocktake and dispatch for multi-store footwear & apparel retailers.

Point of saleInventory & GRV costingWholesale B2BLoyalty190+ reportsAI insightsStocktake & dispatch appsShopify fulfilmentShip from storeCourier rules

incoDynamix XPS

Dispatch & distribution

The transport, dispatch and parcel-tracking platform behind our distribution, from waybill capture to proof of delivery, with a public track-and-trace page for every consignee.

Waybills & manifestsTrip dispatchProof of deliveryDriver appPublic track & traceRoute analytics

QWRI · meet Sophia

AI business analytics

QWRI lets anyone on your team ask business questions in plain English and get numbers, charts and clear answers back. Sophia, its AI agent, learns your brands and seasons, sends scheduled reports, raises alerts, and can even propose actions for you to approve.

Natural-language chatLive dashboardsScheduled reportsSmart alertsMulti-tenant & encryptedConnects to any ERP/POS

Request QWRI pricing & demo

YouHow did footwear sell this winter vs last winter?

SophiaWinter-on-winter, footwear units are up 12% and margin is up 3 points. Two brands drove most of the gain. Want me to break it down by brand and send it to you every Monday?

YouYes, and flag any brand that drops week-on-week.

SophiaDone. Weekly recap scheduled, with a drop alert per brand. I'll send you the first one on Monday.

03 Online store fulfilment

From Shopify checkout to the customer's door, on one system

Most online retailers stitch together a stock-sync tool, a courier portal and a spreadsheet. Ours is one system: the order lands, stock is allocated from the online warehouse or the fewest stores that can fill it, it is picked and checked by scan, the courier is chosen by rules, the label prints at the pack bench, and Shopify is marked fulfilled with the tracking number.

Ship from the warehouse, from stores, or both
Handheld pick, QC with photos, pack-station check
Courier rules by area, weight, value and units
Thermal labels, signed day-end courier manifests, live fulfilment board

See the software Or let us fulfil for you

1 · Order

Shopify order lands

Paid orders arrive automatically; stock is allocated and reserved so it cannot sell twice.

2 · Floor

Picked, checked, packed

Bin-sorted handheld picking, every unit scanned, a second check at the pack bench.

3 · Courier

Booked by your rules

The right courier and service per parcel, waybill numbered as the order, label printed.

4 · Customer

Told by your store

Fulfilment and tracking go back to Shopify, which emails your customer.

04 Built on a solid stack

Enterprise foundations

Developed on the Microsoft platform for stability and integration, designed to plug into your existing financial and ERP systems.

.NET Blazor SQL Server .NET MAUI Rugged Android scanners Claude AI

See the systems in action.

Book a demo of the incoDynamix suite or QWRI, and we'll show you how it runs a real operation.